Support - Shipping Duration
 
 
 

Shipping Options
We offer fast, reliable and insured shipping World Wide!
And we have two ways of shipping: 1. Priority or 2. Express.
Preferably use a shipping address where somebody is present during working hours!
 
 
1.  PRIORITY
SHIPPING
Priority packages are handled by normal Post. The parcels are collected here by PostNL and then delivered in your country with local delivery agencies, in most cases your National Postal Services.
 
Priority parcels are shipped insured and require a signature upon receiving it. This way both you and us can be certain a parcel is delivered at the correct location.
Also the priority shipping comes with a tracking code, so the parcel can be followed during shipping. There is a side note to that; PostNL is dependent on local delivery agencies to receive full insight in the delivery status. So the tracking info is not always fully updated for some countries.

To track priority parcels please click here:
Dutch http://www.postnlpakketten.nl/klantenservice/tracktrace/  
English    https://www.internationalparceltracking.com
Enter your code, then click "Track with Options", then select your country,
and the correct shipping info will appear. 

 
 
Estimate Duration - Priority Shipping
Europe
Duration in Working days
Netherlands, Belgium, Luxembourg1 – 3 days
Denmark, Germany, France, Ireland, United Kingdom, Sweden, Austria2 – 5 days
Finland, Italy, Hungary, Norway, Poland, Slovakia, Czech Republic,3 – 6 days
Bulgaria, Estonia, Lithuania, Latvia, Portugal, Spain, Rumania, Slovenia
4 – 8 days
Cyprus, Greece, Malta, Serbia, Switzerland5 – 10 days
Croatia, Macedonia, Ukraine7 – 15 days
World

United States, Hong Kong, Singapore6 – 10 days
Australia, Canada, Turkey, Israel, New Zealand, Japan 8 – 15 days
All other countries 8 – 15 days

 
 
2.  EXPRESS
SHIPPING
For fast door-to-door delivery we use TNT Express. The costs are higher, but shipping is much faster, and complete parcel tracking
is available during the whole process.
Shipping Express parcels to PO boxes is not possible as
Express shipments require a signature upon receiving. So make sure you enter a work or home address. Parcels are insured. Shipping durations are brought down to a minimum.

We do not recommend to use Express shipments to Singapore, Ukraine, Israel and Russia. As these countries see all Express deliveries as 'high valuable goods' so maximum import duties are applied by your local authorities.

To track your parcel please visit this website:
http://www.tnt.com/webtracker/tracker.do?respLang=en&respCountry=GB&navigation=1
http://www.tnt.com/express/nl_nl/site/home.html



Express Shipping
Europe
Duration in Working days
Netherlands, Belgium, Luxembourg1 – 2 days
Denmark, Germany, France, Ireland, United Kingdom, Sweden, Austria2 – 3 days
Finland, Italy, Hungary, Norway, Poland, Slovakia, Czech Republic,3 – 4 days
Bulgaria, Estonia, Lithuania, Latvia, Portugal, Spain, Rumania, Slovenia
3 – 4 days
Cyprus, Greece, Malta, Serbia, Switzerland3 – 5 days
Croatia, Macedonia, Ukraine3 – 5 days
World

United States, Hong Kong, Singapore4 – 6 days
Australia, Canada, Turkey, Israel, New Zealand, Japan 4 – 8 days
All other countries 4 – 8 days